AI Innovative Labs

1. Introduction

AI Innovative Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reporting and analytics platform.

2. Information We Collect

We collect information in the following ways:

Account Information: Email address, name, and password when you create an account.
Payment Information: Processed securely through Stripe. We do not store your full credit card details.
Connected Data Sources: OAuth tokens to access your Shopify, Google Analytics, Google Ads, and Meta Ads data.
Usage Data: Information about how you use our platform, including reports created and features used.

3. How We Use Your Information

To provide and maintain our service
To sync and display your analytics data
To send scheduled email reports
To process payments and manage subscriptions
To communicate with you about your account
To improve our platform and develop new features

4. Data Storage and Security

We use industry-standard encryption (TLS/SSL) for data in transit and encryption at rest for sensitive data. Your OAuth credentials are encrypted and stored securely. We retain only aggregated metrics data necessary for your reports—we do not store your raw transaction or customer data from connected platforms.

5. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third parties that help us operate our platform (e.g., Stripe for payments, email providers).
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data
Export your data
Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@aiinnovativelabs.com